Privacy Policy

Last Updated On 22-Jun-2021

This Privacy Policy describes the policies of Strategemata LTD, Kemp House, 160 City Road, London EC1V 2NX, United Kingdom on the collection, use and disclosure of your information that we collect when you use our website (the “Service”, “Site”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you choose to decline to have your personal data processed or transferred in accordance with this Privacy Policy you may not be able to enjoy all the services and features we provide on our website.

For the purposes of applicable laws, the data controller is Strategemata LTD, a company incorporated in England and Wales with company registration number 08601733, and whose registered office is located at Kemp House, 160 City Road, London EC1V 2NX, United Kingdom.

This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those websites. For example, if you post something on Facebook, Twitter, Instagram or YouTube, that information is governed by the privacy policies on those websites and is not governed by this Privacy Policy.

1. Information we collect.

1.1 Information you give to us. You may give us information about you by filling in forms on our Site or by corresponding with us by telephone or e-mail. This includes information you provide when you register to use our Site (which you must do if you would like to use some of the services and features we offer), subscribe to our services (such as our Loyalty Programme, newsletter), or place an order on our Site. This information may include: your name, date of birth and gender; your contact details (e.g. address, telephone number, e-mail address). We do NOT receive or store your credit/debit card details. When you register with us you can view your personal information in 'My Account'. You can access 'My Account' directly to amend any personal details, for example if you change your address. If you forget your password, simply click on the 'forgotten password' link on the register or login page and an e-mail containing your decrypted password will be sent to the e-mail address that you originally provided.

1.2 Information we collect about you. With regard to each of your visits to our Site, we may automatically collect the following information: · technical information including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and · information about your visit including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

2. Cookies

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

3. How we use your information.

We will use this information in relation to:
(a) Administration of our Site and performance of our contract with you: The information you give to us is necessary to enable us to fulfil your order (including acknowledging your order and communicating with you if there is any issue regarding the fulfilment of your order); to make sure your order is delivered correctly; to maintain your account; to collect your feedback; support and dispute resolution ; accounting, legal and administrative purposes.
(b) Operate our Loyalty Programme: The information you give to us is necessary to enable us to: enrol you in the Loyalty Programme; enabling you to check your points balance on our Site, collect points when shopping on our Site and redeem points on our Site.
(c) Marketing: We can use your email address to match you on social media for the purposes of showing you direct marketing. If you have subscribed to the newsletter, we may contact you by email about goods and services similar to those which were the subject of a previous sale or negotiations for a sale. You can at any time tell us not to send you marketing communications by e-mail by clicking on the unsubscribe link within the marketing e-mails you receive from us.
(d) Our service: To notify you about changes to our service.
(e) Our Site: To ensure that content from our Site is presented in the most effective manner for you and for your computer, and so that we can enhance your experience of using our Site. We may collect information from visitors to our site and analyse it to build up a picture of how people use our website. This helps us to improve the service we offer you.

4. Disclosure of your information.

4.1 We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated that you wish to receive information about other companies' products, offers and services.

4.2 We may disclose your personal information to other third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If Strategemata LTD (or its ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006) or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or terms and conditions of supply and other agreements; or to protect our rights, property, or safety (or the rights, property, safety of our customers, or others). This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

5. Retention of your information.

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

6. Your rights.

You have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

7. Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

8. Changes to our Privacy Policy.

Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.

9. Grievance / Data Protection Officer.

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer: We will address your concerns in accordance with applicable law.

10. EU Data Protection Representative.

Representative of controllers or processors not established in the European Union (Article 27 GDPR):
ePrivacy GmbH
Große Bleichen 21
20354 Hamburg, Germany