Last Updated On 22-Jun-2021
For the purposes of applicable laws, the data controller is Strategemata LTD, a company incorporated in England and Wales with company registration number 08601733, and whose registered office is located at Kemp House, 160 City Road, London EC1V 2NX, United Kingdom.
1. Information we collect.
1.1 Information you give to us. You may give us information about you by filling in forms on our Site or by corresponding with us by telephone or e-mail. This includes information you provide when you register to use our Site (which you must do if you would like to use some of the services and features we offer), subscribe to our services (such as our Loyalty Programme, newsletter), or place an order on our Site. This information may include: your name, date of birth and gender; your contact details (e.g. address, telephone number, e-mail address). We do NOT receive or store your credit/debit card details. When you register with us you can view your personal information in 'My Account'. You can access 'My Account' directly to amend any personal details, for example if you change your address. If you forget your password, simply click on the 'forgotten password' link on the register or login page and an e-mail containing your decrypted password will be sent to the e-mail address that you originally provided.
1.2 Information we collect about you. With regard to each of your visits to our Site, we may automatically collect the following information: · technical information including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and · information about your visit including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
3. How we use your information.
We will use this information in relation to: (a) Administration of our Site and performance of our contract with you: The information you give to us is necessary to enable us to fulfil your order (including acknowledging your order and communicating with you if there is any issue regarding the fulfilment of your order); to make sure your order is delivered correctly; to maintain your account; to collect your feedback; support and dispute resolution ; accounting, legal and administrative purposes. (b) Operate our Loyalty Programme: The information you give to us is necessary to enable us to: enrol you in the Loyalty Programme; enabling you to check your points balance on our Site, collect points when shopping on our Site and redeem points on our Site. (c) Marketing: We can use your email address to match you on social media for the purposes of showing you direct marketing. If you have subscribed to the newsletter, we may contact you by email about goods and services similar to those which were the subject of a previous sale or negotiations for a sale. You can at any time tell us not to send you marketing communications by e-mail by clicking on the unsubscribe link within the marketing e-mails you receive from us. (d) Our service: To notify you about changes to our service. (e) Our Site: To ensure that content from our Site is presented in the most effective manner for you and for your computer, and so that we can enhance your experience of using our Site. We may collect information from visitors to our site and analyse it to build up a picture of how people use our website. This helps us to improve the service we offer you.
4. Disclosure of your information.
4.1 We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated that you wish to receive information about other companies' products, offers and services.
5. Retention of your information.
6. Your rights.
You have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at firstname.lastname@example.org. We will respond to your request in accordance with applicable law. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
9. Grievance / Data Protection Officer.
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer: email@example.com. We will address your concerns in accordance with applicable law.
10. EU Data Protection Representative.
Representative of controllers or processors not established in the European Union (Article 27 GDPR): ePrivacy GmbH Große Bleichen 21 20354 Hamburg, Germany https://www.eprivacy.eu